Users on Mac OSX 10.10 using the Receiver for Mac 11.9 – Tech Preview should report issues to the Tech Support Discussions Forum.

Reporting issues for tech preview Tech preview is not supported by Citrix tech support. This script can be started by the user and needs to run in the users context and is case sensitive:Īs this is a major OSX update, the full extent of possible issues user may experience with Receiver for Mac 11.8.2 is unknown. Besides changing the settings through the GUI it is also possible to create a script.That’s right, these settings are for the logged in user only. After the user logs on again (because of the services running in the background), the application will never hibernate again for this user. Again, select the check box at Prevent App Nap to prevent the application from hibernating.Navigate to the Helpers folder, under the Contents folder, and use Command + I (or right-click the app, then click Get Info) to open the Get Info window for Citrix Viewer. To do this, right-click the Citrix Receiver app and select Show Package Contents.Open the Applications folder and find the Citrix Receiver.Use Command + I (or right-click the app, then click Get Info) to open the Get Info window.Select the check box at Prevent App Nap check box to prevent the application from hibernating.īecause the Citrix Receiver only handles the connection to StoreFront, you’ll also need to set this for the Citrix Viewer (previously known as the XenApp Viewer).To prevent this from happening we took the following steps: It is a sort hibernation mode for applications and causes the above described effect for users. The issue the users are experiencing seemed to be caused by a new feature in OSX 10.9 called App Nap.

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