Click Let me pick from a list of device drivers on my computer, and then click Next.Click Browse my computer for driver software.A dialog box opens to locate the driver software. Right-click your product in the Other devices list, and then click Update Driver Software.A list of installed devices displays in the right pane of the Computer Management window. Click Device Manager in the left pane of the Computer Management window under System Tools.From the Windows taskbar, click the Windows icon ( ), right-click Computer, and then click Manage.Now to remove it from the unspecified list, please follow these quick steps: Following all the directions through to finish (not alarmed that the test print doesn't work- this step is solely for the windows update to register for Part II- later you will uninstall this useless printer).Ī problem that can be encountered when installing your label printer on the Windows 7 operating system is that it will place it in the unspecified devices list, even after you believe you have installed the drivers correctly. Click windows update (to load more drivers) -after loaded - Click HP (not Hewlett-Packard spelled out)and then clickDesk Jet 970Cseĥ. There may be an easier way to do this, but this worked:Ĥ. Note In part II I wasn't able to find the correct driver because I wasn't able to do windows update from there. Here's the whole process Part I, Part II, Part III. Note: When I used HP Desk Jet 990C (do not use) it connected the printer to the computer but would send paper through without printing- DJ970Cse worked perfectly for me. I sucessfully installed Photosmart P1000 with driver HP Desk Jet 970Cse to Windows 7 by following your steps (Part I) and Part II steps I found at suport- amlabels -for moving unspecified item to the printer list.

Hp photosmart c8100 series bt